Terms of Service

1. Acceptance of Terms

These Terms of Service form a legally binding agreement between you and CD Heating and Cooling, LLC, the company that operates the COLVYRV Valor brand. By accessing or using the website located at https://www.colvyrvalor.lat, by contacting us, or by scheduling or receiving any of our heating, cooling, or indoor air quality services, you agree to be bound by these terms. If you do not agree to these terms in full, you must not use our website or services.

Please read these terms carefully before using our website or engaging our services. They contain important information about your rights and obligations, including provisions regarding limitations of liability and dispute resolution. These terms apply to all visitors, customers, and other users of our website and services.

These terms, together with our Privacy Policy and any written estimate, invoice, or agreement you receive from us, constitute the entire agreement between you and CD Heating and Cooling, LLC regarding your use of the website and services, and supersede any prior agreements or understandings.

2. Description of Services

CD Heating and Cooling, LLC, through the COLVYRV Valor brand, provides residential and light commercial heating, ventilation, and air conditioning services. These services include, but are not limited to, repair of furnaces, heat pumps, boilers, and air conditioning equipment, installation of new heating and cooling systems, duct cleaning, smart thermostat installation, indoor air quality improvements, and scheduled maintenance plans.

We make reasonable efforts to describe our services accurately on this website. However, the specific scope, pricing, and feasibility of any project can only be confirmed after an on-site assessment. Any descriptions, images, or statements on this website are provided for general information only and do not constitute a binding offer or a guarantee of any particular result.

3. Eligibility

You must be at least 18 years of age and have the legal capacity to enter into a binding agreement in order to use our website and to request our services. By using our website or engaging our services, you represent and warrant that you meet these requirements. If you are using our services on behalf of a business or other organization, you represent that you have the authority to bind that organization to these terms.

Our website is intended for users in the United States. If you access the website from outside the United States, you do so on your own initiative and are responsible for compliance with local laws to the extent they apply.

Our services are performed by qualified technicians. You are responsible for ensuring that you have the authority to authorize work at the property where services are performed, including when the property is rented or shared.

4. Accounts and Registration

Certain features of our website, such as requesting a service visit, may require you to provide contact information. You agree to provide accurate, current, and complete information when using any form on our website and to keep that information up to date. You are responsible for the accuracy of the information you provide, and we are not responsible for any consequences that arise from inaccurate information.

If you create an account or provide login credentials in the future, you are responsible for maintaining the confidentiality of those credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

5. Payment and Billing

Fees for our services will be described in a written quote or invoice provided to you before or at the time of service. Unless otherwise agreed in writing, payment is due upon completion of the service. We accept the payment methods described on our invoices and communications. Any applicable taxes, permit fees, or other charges will be itemized and added to your invoice where required by law.

If a payment is not received when due, we may suspend or decline further services until the outstanding balance is resolved. You agree to pay all fees and charges incurred in connection with your use of our services, including any reasonable collection costs we may incur in pursuing overdue amounts to the extent permitted by law.

Any quote we provide is an estimate based on the information available at the time of inspection. The final price may change if the actual work required differs from what was observed, for example when hidden damage or additional repairs are discovered during the job. We will communicate any material change in scope or price before proceeding and will obtain your approval before performing work beyond the agreed scope.

6. Scheduling and Appointments

We offer service appointments during normal business hours, and we make every effort to arrive within the agreed window. However, appointment times are estimates, and factors beyond our control, including weather, traffic, and the duration of earlier jobs, may affect our arrival. We will communicate with you if we are running late and will work with you to reschedule when necessary.

You agree to provide access to the service location at the scheduled time and to ensure that the work area is reasonably accessible and free of hazards. If we arrive at the scheduled time and cannot access the property, or if the conditions prevent us from safely performing the work, we may need to reschedule the appointment, and a service call fee may apply.

We may need to reschedule an appointment if weather conditions make the work unsafe, if a required part is unavailable, or if an earlier emergency service call requires our attention. We will notify you as soon as reasonably possible and will offer the next available time that works for you.

7. Cancellation and Refund Policy

We understand that plans can change. If you need to cancel or reschedule an appointment, please notify us at least 24 hours in advance so we can adjust our schedule and offer the time to another customer. Appointments cancelled with less than 24 hours notice may be subject to a cancellation fee at our discretion.

For services already completed, refunds are evaluated on a case-by-case basis. If you are not satisfied with a completed service, please contact us within 30 days of the service date, and we will review the matter promptly. Any refund agreed upon will be issued using the same payment method used for the original transaction where possible. This policy does not limit any statutory rights that may apply to you.

For installations and replacements, any return of parts or equipment is subject to the return policies of the manufacturer and distributor. We will help coordinate warranty replacements, but we cannot accept returns of parts that have been installed or custom ordered unless the manufacturer approves the return.

8. Warranty Disclaimer

Our services are provided on an as is and as available basis. To the fullest extent permitted by law, CD Heating and Cooling, LLC disclaims all warranties, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our services will be uninterrupted, error free, or free of harmful components, or that any particular result will be achieved.

Certain equipment we install may carry a separate manufacturer warranty. Any manufacturer warranty is provided solely by the manufacturer and is subject to its own terms and limitations. We will assist you in understanding applicable manufacturer warranties, but we are not the provider of those warranties unless expressly stated in writing.

We also do not warrant that a repair will resolve every underlying issue where multiple faults exist, although we will always inform you of our findings during the diagnostic step. Your sole remedy for any defect in our workmanship is, at our option, re-performance of the affected service or a refund of the amount paid for that service, subject to the limitations in these terms.

9. Limitation of Liability

To the fullest extent permitted by applicable law, CD Heating and Cooling, LLC, its members, employees, contractors, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, loss of data, or loss of use, arising out of or related to these terms, our website, or our services, even if we have been advised of the possibility of such damages.

To the maximum extent permitted by law, our total aggregate liability arising out of or related to these terms, our website, or our services will not exceed the greater of one hundred dollars or the amount you actually paid to us for the specific service that gave rise to the claim during the twelve months preceding the claim. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

10. Indemnification

You agree to defend, indemnify, and hold harmless CD Heating and Cooling, LLC, its members, employees, contractors, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses, including reasonable attorney fees, arising out of or related to your use of our website or services, your violation of these terms, or your violation of any third party right, including any intellectual property or privacy right.

This indemnification obligation will survive the termination of these terms and your use of our website and services.

11. Intellectual Property

All content on this website, including text, graphics, logos, icons, images, and software, is the property of CD Heating and Cooling, LLC or its content suppliers and is protected by applicable intellectual property laws. The COLVYRV Valor name, logo, and related marks are trademarks of CD Heating and Cooling, LLC. You may not use, reproduce, distribute, modify, or create derivative works of any content or marks without our prior written consent.

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use this website for your personal, non-commercial use, subject to these terms. This license does not include any right to scrape, mine, or otherwise extract data from the website for any purpose without our prior written permission.

12. User Conduct

You agree to use our website and services only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this website by any third party. Prohibited conduct includes, but is not limited to, attempting to gain unauthorized access to our systems, introducing malicious code, interfering with the operation of the website, impersonating another person, or using the website to transmit spam or unlawful material.

We reserve the right to suspend or terminate access to our website for any user who violates these terms or engages in conduct we reasonably determine to be harmful to our business, our customers, or the operation of the website.

When submitting information through our website, you agree not to transmit any content that is unlawful, defamatory, obscene, or that infringes the rights of any third party. We are not obligated to monitor submissions, but we reserve the right to remove or refuse any content that we determine, in our sole discretion, violates these terms.

13. Third Party Services

Our website may contain links to third party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third party websites or services. You acknowledge and agree that we will not be responsible or liable for any damage or loss caused by or in connection with your use of any third party website or service.

We strongly encourage you to read the terms and conditions and privacy policies of any third party website you visit.

14. Termination

We may terminate or suspend your access to our website and services, without prior notice or liability, for any reason, including if you breach these terms. Upon termination, your right to use the website will cease immediately. All provisions of these terms that by their nature should survive termination, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability, will survive termination.

You may stop using our website and services at any time. Termination of your use does not relieve you of any payment obligations incurred before termination.

15. Dispute Resolution

We value our relationship with our customers and want to resolve any concerns fairly and efficiently. Before pursuing any formal legal action, you agree to contact us to attempt to resolve any dispute informally. We will work with you in good faith to reach a resolution.

Any dispute that cannot be resolved informally will be resolved in accordance with the Governing Law section below. You agree that any claim arising out of or related to these terms or our services will be brought in your individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.

16. Governing Law

These terms are governed by and construed in accordance with the laws of the State of Utah, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these terms will not be considered a waiver of those rights. If any provision of these terms is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

Any legal action arising out of or related to these terms or our services will be brought in the courts located in Duchesne County, Utah, and you consent to the personal jurisdiction of those courts.

17. Changes to These Terms

We may update these Terms of Service from time to time. When we make changes, we will revise the effective date at the top of this page. For material changes, we may provide additional notice, such as a notice on our website. By continuing to access or use our website or services after the revised terms become effective, you agree to be bound by the updated terms.

It is your responsibility to review these terms periodically. If you do not agree with the updated terms, you must stop using our website and services.

18. Contact Information

If you have any questions about these Terms of Service, please contact us using the details below.